Política de privacidad

Avielle Jewelry operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).
Avielle Jewelry is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using our Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

📋 Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you.
We may collect the following categories of personal information depending on how you interact with the Services:

  • Contact details: name, email address, phone number, billing and shipping address.

  • Financial information: payment details, transaction data, and order history.

  • Account information: username, password, preferences, and settings.

  • Device and usage information: IP address, browser type, device identifiers, and how you interact with the website.

  • Communications: information you provide when contacting our support team.

📦 How We Collect Information

We collect personal information from:

  • You directly (e.g., when you create an account or make a purchase);

  • Automatically through cookies and analytics tools;

  • Service providers such as Shopify and payment processors;

  • Marketing and advertising partners, when applicable.

⚙️ How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders;

  • Provide, operate, and improve our Services;

  • Communicate with you, including customer support;

  • Send marketing and promotional materials (if you opt-in);

  • Detect and prevent fraud;

  • Comply with legal and regulatory obligations.

🔒 Data Security and Retention

We take reasonable technical and organizational measures to protect your personal information.
No system is 100% secure, but we continually review our practices to help prevent unauthorized access or misuse.

We retain your information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

🌍 International Data Transfers

Because we operate globally and use international suppliers and service providers (such as Shopify), your personal information may be transferred, stored, and processed outside your country of residence.
We rely on lawful data transfer mechanisms such as the EU Standard Contractual Clauses to ensure adequate protection.

👥 Disclosure of Information

We may share your personal information with:

  • Shopify, which hosts our store and processes data on our behalf;

  • Payment processors to complete your transactions;

  • Third-party logistics providers to deliver your orders;

  • Marketing or analytics services to improve your experience;

  • Authorities or regulators, when required by law.

We do not sell or rent your personal information.

📧 Communications and Marketing

We may send you promotional emails about our products and updates.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email we send or by contacting us directly.
Even if you unsubscribe, we may still send transactional or account-related emails.

🧒 Children’s Privacy

Our Services are not intended for use by individuals under the age of 16.
We do not knowingly collect personal information from minors.
If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

⚖️ Your Rights

Depending on where you live, you may have rights such as:

  • Access to your personal data;

  • Correction of inaccurate information;

  • Deletion of your data;

  • Data portability;

  • Opt-out of marketing communications or targeted advertising.

To exercise these rights, contact us at support@aviellejewelry.com.
We may need to verify your identity before processing your request.

🚫 Do Not Track and Global Privacy Controls

Our website currently recognizes Global Privacy Control (GPC) signals.
When GPC is enabled in your browser, we will treat this as a request to opt out of sharing or selling personal data for that specific device and browser session.

🔄 Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements.
The “Last updated” date at the top of this page indicates when this policy was last revised.

📬 Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:
📩 support@aviellejewelry.com